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Can I return a damaged item after the end of use? - Knowledgebase / End of contract & acquisition - dedicom Support

Can I return a damaged item after the end of use?

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According to the signed usage agreement, it is not possible to return a damaged device.

Until the expiration of the contract, the leasing company remains the legal owner. This means there is a third-party relationship if the device has been damaged by the user.

We therefore recommend that you check whether your private liability insurance, if any in place, covers the repair costs.

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