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Do I have to go through the steps even if I do not wish to accept any items? - Knowledgebase / End of contract & acquisition - dedicom Support

Do I have to go through the steps even if I do not wish to accept any items?

Authors list
  • Julika Rottler
  • Lorena Giresi

Yes, please complete all the steps in the return process even if you do not wish to keep any of the items.

This is necessary so that your transaction can be properly finalized in our system and you can automatically receive the necessary return documents.

This ensures that the return can be processed on time and without delays.

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