Within the respective warranty period of the selected manufacturer, you can handle complaints and damage covered by the respective warranty conditions directly with the corresponding customer support. Experience has shown that this is the quickest way to process claims.
We are also happy to help with the processing of warranty claims. Due to several shipping routes, this usually results in a longer processing time of 4-6 working days.
Below you will find all the contact information for manufacturers that we have offered as part of the Employee PC Programme. We endeavour to keep all manufacturer and service partner contact details up to date. Should you discover a change during processing, please let us know.
| Manufacturer | Service Contact | Details |
|---|---|---|
| Acer |
Acer Support Hotline |
Serial number-dependent individual warranty period check with the manufacturer. |
| AOC |
AOC Support Hotline |
|
| Apple |
Apple Support Hotline: Smart Support Nutzen Sie das Smart Support-Onlineformular, um Reparaturanfragen zu stellen und kostenlose Einsendelabels zu erhalten. |
Apple iPad & iPhone device/mobile protection (Service Packet Basis, Plus, Premium)
|
| Asus |
Asus Support Hotline |
|
| Belkin |
Belkin Support Hotline |
|
| Bose |
Bose Support Hotline |
|
| Buffalo |
Buffalo Support Hotline |
|
| Canon |
Canon Support Hotline |
|
| CAT |
CAT Support Hotline |
|
| CCM | CCM Support Hotline Tel: +49 (0) 2206 / 938590-0 Fax: +49 (0) 2206 / 938590-99 E-Mail: [email protected] Supportseite des Herstellers |
|
| Cherry |
Service Nummer: +49 9643 2061-100 Supportseite des Herstellers |
|
| Contour | Contour Design Support Hotline Tel: +49 921/97033042 E-Mail: [email protected] Supportseite des Herstellers |
Manufacturer's warranty period: 24 months |
| Dell |
Dell Abhol- und Reparaturservice |
Please have your service tag number or express service code to hand |
| Dynabook Europe GmbH |
Dynabook Business Laptops & Accessories Support Centre |
|
| Eaton |
Eaton Support Hotline |
|
| Eizo |
Fünf-Jahres-Garantie Der EIZO Vor-Ort-Austauschservice erfolgt: Eizo Support Hotline: |
|
| Epos-Sennheiser |
Epos-Sennheiser Support Hotline |
Manufacturer's warranty period: 24 months |
| EPOS Gaming | EPOS Germany GmbH Supportseite des Herstellers
|
Manufacturer's warranty period: 24 months |
| Epson |
Epson Support Hotline |
|
| FAIRPHONE |
FAIRPHONE Support Hotline |
|
| Fujitsu |
Fujitsu Technology Solutions GmbH |
|
| Garmin |
Garmin Support Hotline |
|
|
Google Support Hotline |
||
| HP |
Hewlett Packard Support Hotline |
|
| HONOR |
Honor Hotline-Support |
|
| htc |
htc Support Hotline |
|
| Huawei |
Huawei Support Hotline |
|
| Iiyama |
iiyama Support Hotline |
|
| Jabra |
Jabra Support Hotline |
|
| JBL |
JBL Support Hotline |
|
| Kingston |
Kingston Support Hotline |
|
| Lenovo |
Lenovo Support Hotline |
|
| LG |
LG Support Hotline |
LG Displays |
| Meta |
Meta Support |
|
| Microsoft |
Microsoft Hardware |
Erweiterter Serviceplan Registrieren Sie hier Ihr Surface |
| Motorola |
Motorola Smartphone Support |
|
| MSI |
MSI Support Hotline |
Garantiezeiten für Zubehör (Akku) 12 Monate. |
| NETGEAR |
NETGEAR Support Hotline |
|
| nevox |
nevox Support Hotline |
|
| OnePlus |
OnePlus Support Hotline |
|
| OPPO |
OPPO Support Hotline |
|
| Philips |
Philips Support Hotline |
|
| QNAP |
QNAP Support Hotline |
|
| RugGear |
RugGear Support Hotline |
|
| Razer |
Razer Support Hotline |
Manufacturer's warranty period: Notebooks 24 months |
| R-Go Tools |
R-Go Tools Support Hotline |
|
| Samsung |
Samsung Support direkt: Smart Support Nutzen Sie das Smart Support-Onlineformular, um Reparaturanfragen zu stellen und kostenlose Einsendelabels zu erhalten. |
GaManufacturer's warranty period: |
| SanDisk | Siehe Supportinformationen Western Digital | |
| Seagate |
Seagate Support Hotline |
Serial number-dependent individual warranty period check with the manufacturer. |
| Sennheiser |
Sennheiser Support Hotline |
|
| Skross |
Skross Support Hotline |
|
| Sony |
Sony Support Hotline |
|
| Synology |
Synology Support Hotline |
|
| Viewsonic |
Viewsonic Technischer Support |
|
| Wacom |
Wacom Support Callcenter |
|
| Western Digital |
Western Digital Support: Telefonsupport: 00800- 27549338Mo-Do 09:00 - 19:00 Uhr Fr 09:00 - 17:00 Uhr
|
|
| Xiaomi |
Xiaomi Support Hotline |
|
| Xplora |
Xplora Support |
|
| Xtorm |
Xtorm Support |
Dutch contact page only |
* Please note that this is a chargeable telephone number. For the amount of the costs, please enquire on the website of the respective manufacturer.
English (UK)